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Privātuma politika interneta vietnei www.carful.lv

SIA "KKC"
Reg. No. 40103951770
Legal address: Duntes Street 7, Riga, LV-1013

1. Introduction

SIA "KKC" (hereinafter – the Controller), on the website www.carful.lv (hereinafter – the Website), processes personal data obtained from the data subject – the Website user (hereinafter – the User).

The Controller cares about the User's privacy and the protection of personal data, respecting the User's right to the lawfulness of personal data processing in accordance with applicable legislation—Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (GDPR) and other applicable laws in the field of privacy and data processing.

Accordingly, the Controller has developed this privacy policy to provide the User with the information required by the Regulation. This Privacy Policy applies to data processing regardless of the form or environment in which the User provides personal data (on the Website, in paper format, in person, or by telephone).

The Controller reserves the right to change these terms at any time. It is the visitor's responsibility to independently check the Website content for any changes to the terms.

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2. Identity and Contact Information of the Controller

Controller: SIA "KKC"

Reg. No: 40103951770

Address: 7 Duntes Street, Riga, LV-1013, Latvia

Website: www.carful.lv

Email: info@carful.lv

Phone: +371 29 595 010

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3. Purposes and Legal Basis for Processing Personal Data

If the User submits personal data to the Controller via telephone, website contact forms, email, or other mail, we store and use this information to fulfill or enter into a service agreement, including:

  • Customer identification;

  • Preparation and conclusion of contracts;

  • Provision of services (fulfillment of contractual obligations);

  • Customer service and handling of objections;

  • Increasing customer loyalty;

  • Administration of payments and settlements;

  • Debt recovery and collection;

  • Proof of facts;

  • Website maintenance and improvement;

  • Business planning, analytics, and accounting.

We also process this data to provide information to state authorities in cases and to the extent specified in external regulatory acts.

Legal grounds for processing:

  • Entering into and performing a contract;

  • Compliance with legal obligations;

  • Consent of the Customer (data subject);

Our legitimate interests (e.g., identity verification, ensuring fulfillment of obligations, website analysis, ensuring service efficiency).

​4. Categories of Personal Data

Categories of personal data include: name, surname, personal identity code, email or postal address, IP address, phone number, content of messages or letters, etc.

 

5. Categories of Recipients of Personal Data

Data is disclosed to the Controller's employees who require it for their direct duties to fulfill or enter into a service agreement. We also utilize external service providers who strictly follow our instructions under contract and are continuously monitored by us.

 

6. Categories of Data Subjects

Data subjects include: current, former, and potential customers of the Controller, as well as other persons expressing a desire to contact the Controller.

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7. Data Transfer Outside of Latvia

Collected data is not intended to be transferred outside of Latvia, the European Union, or the European Economic Area, nor will it be transferred to any international organization. However, as the Website is linked to Google and Facebook services, the Controller cannot guarantee that these companies will not transfer data outside the EU or EEA.

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8. Duration of Data Storage

We process and store User data as long as there is a legal obligation for either party to retain it. After these circumstances end, data is deleted no later than three months later, unless there is a legal obligation (e.g., for accounting or litigation purposes) to retain it further.

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9. Data Subject's Access to Personal Data

  • The data subject has the right to receive access to their data within one month of submitting a request.

  • Requests can be submitted in writing in person at the legal address (with ID), by mail, or via email signed with a secure electronic signature.

  • Users have the right to request supplementation, correction, or deletion of data, as well as restriction of or objection to processing, provided it does not conflict with the purpose of the data processing (contract fulfillment).

  • Access may be restricted if prohibited by law for reasons of national security, defense, criminal justice, or state financial interests.
     

10. Processing of Cookies

The Website collects data about visitors to evaluate utility and identify improvements. The Controller uses Google Analytics to understand visitor needs and accessibility.

  • Visitors can opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout/.

  • The server logs technical requests (device, browser, IP, time) to ensure site security and integrity.

  • Cookies are small files stored in your browser to personalize content and ads. More info: www.aboutcookies.org.

  • Blocking cookies may require manual adjustment of settings during each visit and may cause some functions to fail.

  • If a forum or comment section is available, IP addresses and submitted data are saved; cookies for these may be stored for one year for convenience.

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11. Third-Party Websites

We may work with third parties authorized to place cookies on our site with your consent. Please note that third-party cookies are subject to their own privacy policies. The Website uses the "Facebook Pixel" to tailor content and ads for Facebook users. View Facebook’s policy here: https://www.facebook.com/about/privacy/.

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12. Right to File a Complaint

Data subjects have the right to file a complaint with the supervisory authority (Data State Inspectorate / Datu valsts inspekcija). Address: 17 Elijas Street, Riga, LV-1050 Email: pasts@dvi.gov.lv

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13. Validity of the Privacy Policy

We reserve the right to periodically change or supplement this policy. We encourage you to review it regularly to stay informed.

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